Naba Banerjee is the Director of Trust Product and Operations at Airbnb. Naba’s focus is to ensure that guests and Hosts have peace of mind as they live, travel and host on Airbnb. Naba’s most recent work includes the development of Airbnb’s reservation screening technology, to help identify potentially high-risk reservations and prevent those users from taking advantage of our platform. Naba oversees Airbnb’s work to combat fraud, stop bad actors from using the platform, and build trust between Hosts and guests.
Naba has over two decades of experience building products that deliver innovative, customer centric solutions. Naba joined Airbnb after spending 13 years at Walmart.com, where she played an instrumental role in the evolution of product management, ranging from enabling shipping packages to customers faster and building mobile apps that help customers self scan and checkout faster.
Naba was born in Kolkata, India and is the first female engineer in her family. She currently resides in San Jose, California and is a mother of 5.